Join a company that something something. Woohoo.

You will be the bridge between our products and the clients.

Your primary responsibility is to interact with customers and potential customers, ensuring they have a comprehensive understanding of our offerings, and fostering positive relationships that encourage repeat business. Your day-to-day tasks will revolve around managing inquiries, making proactive outreach to warm leads, and assisting customers on-premise.

The goal is to ensure our customers receive unparalleled service and gain a thorough understanding of our products which in turn will drive sales and uphold the reputation of our brand.

Location: Bayswater North

  • Customer Inquiries
    • Respond to customer inquiries received via phone, email, and social media, providing accurate and timely information.
    • Provide follow-up communications to ensure customer satisfaction.
    • Maintaining detailed customer records
    • Resolve customer issues and concerns professionally with the goal of first call resolution
  • Outbound Engagement
    • Conduct outbound calls to warm leads generated from our website, social media, and email campaigns to gauge interest and explain our product offerings.
    • Nurture relationships with potential customers, understanding their needs, and guiding them towards the most suitable products.
  • On-premise Customer Assistance
    • Assist customers who visit our office for product pickup or viewing, ensuring they have a positive experience.
    • Provide knowledgeable insights about our products, demonstrating how they meet the customers' needs.
  • Product Knowledge
    • Maintain up-to-date knowledge on our products and services to provide accurate information to customers.
    • Explain technical product details clearly to customers, addressing any questions or concerns they may have.


  • Proven experience in a customer service or sales role
  • Preference for phone based communication over other mediums
  • Ability to grasp and explain technical product information
  • Able to handle a large volume of inquiries and customers every day
  • A technical mindset would be beneficial
Accordion content goes here.
Accordion content goes here.

Who We Are

We are a long established manufacturer of printed products (Predominantly marquees, construction signage, custom inflatables, exhibition displays, and umbrellas) and sell them to consumers, defence, councils, government, schools, NFP’s & clubs, businesses, and many other types of organisations.


We are a tight knit family business that has a passion for making high quality products and nothing makes us more proud than seeing our products being used by our customers and knowing that we made it, and they love it.

Every day is different and it’s an enjoyable, friendly place to work. Management is always supporting everyone by encouraging them to learn new skills and gain experience in what we’re doing.

We are a proud group of individuals who enjoy working together and coming to work every day.


  • Modern office space
  • Competitive salaries with commissions in some roles
  • Flexible work hours
  • A culture of support and camaraderie
  • Friendly work environment with many staff employed for well over 5 - 10 years

How To Apply

Industrial Sewing Machinist

About The Role

How To Apply

Responsibilities & Activities

Print & Finishing Machine Operator

About The Role

Responsibilities & Activities

How To Apply

CBG Logo